Consumer Affairs Authority to continue raids during festive season

The apex consumer protection agency of Sri Lanka, Consumer Affairs Authority says that raids will be launched to nab errand traders who violate consumer laws during the festive season.

Officials of the CAA have been given special instructions to conduct raids continually from the 15th of this month until the end of the Christmas holidays.

During these raids they would not only check the places selling food items, but places selling clothes, electrical items and essential goods as well.

The raids are carried out on traders who violate the Consumer Protection Act by selling goods unsuitable for consumption, underweight goods, selling above the controlled price, not displaying the retail prices, storing of goods without proper standards, and selling expired products.

The Consumer Affairs Authority states that it is an offence to mislead consumers when selling their goods. The Authority has focused attention on some traders who are using various gimmicks such as discounts and special year-end sales to sell spoiled or expired goods and substandard items.

If any illegal activities or irregularities occur, consumers can complain to the Consumer Affairs Authority.

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